Ottawa Aiport Exotic (YOW) Car rental

There will be an additional driver charge of 25.00 USD per day with approved additional driver application and must meet the same rental qualifications as renter except spouse or domestic partner over 25. Additional driver must be present at the time of rental.

PLEASE LOCK CAR DOORS AND PLACE KEYS IN THE DROP BOX. THE RENTER'S RESPONSIBILITY FOR THE VEHICLE'S CONDITION ENDS ONCE AN ENTERPRISE RENT-A-CAR EMPLOYEE INSPECTS THE VEHICLE'S CONDITION THE NEXT BUSINESS DAY.

Please see the Renter Requirements policy for age requirements and youthful driver charges.

Vehicles rented in Canada can be driven throughout Canada and the US.

Vehicles cannot be driven into Mexico.

Damage Waiver is offered at this branch for most makes and models and ranges from 50.00 to 90.00 CAD.  Once a reservation is received, the local branch should reach out to customers within 48 hours to confirm details and pricing of the rental.

Damage waiver is not insurance. The purchase of damage waiver is optional and not required in order to rent a vehicle. Renter may purchase DW from Owner for an additional fee. If Renter purchases DW, Owner agrees, subject to the actions that invalidate DW listed below, to contractually waive Renter’s damage responsibility for all of the cost of damage to, loss or theft of, Vehicle or any part or accessory and related costs regardless of fault or negligence. Notwithstanding anything to the contrary and unless prohibited by law, DW does not apply to lost or damaged keys, key fobs, transponders, Optional Accessories, or any liability imposed by law. DW does not apply to damage occurring in Mexico. When deciding whether or not to purchase DW, you may wish to check with your insurance representative or credit card company to determine whether, in the event of damage to, or theft of, Vehicle, you have coverage or protection for such damage or theft and the amount of your deductible or out-of-pocket risk.
 

As a customer, you have a choice as to how you would like to pay for fuel.

Option 1- Prepay Fuel

This option allows the renter to pay for the tank of gas at the time of rental and return the tank empty. No refunds will be issued for unused gas.

Option 2 - We Refill

This option allows the renter to pay Enterprise at the end of the rental for gas used but not replaced. Price per gallon will be higher than local fuel prices.

Option 3- You Refill

This option allows the renter to return the vehicle with the same amount of gas as received to avoid extra fuel charges.

Customers who reside in the United States, U.S. Territories, or Canada

Customers who reside in the U.S., U.S. Territories, or Canada must present a valid, unexpired government-issued Driver’s license which includes a photograph of the customer.  Digital licenses are not accepted.  The driver's license must be valid for the entire rental period.

Members of the United States Armed Forces who are on active duty may present an expired home state license under the following conditions:

• They also present an Active Military ID, and

• They are in compliance with their military extension policy of the state which issued the license.  These policies vary by state and customers are encouraged to check with the appropriate department of motor vehicles for more information.

Customers travelling to the U.S. and Canada from other countries

It is important that customers check with the appropriate Department of Motor Vehicles in the States or Provinces in which they intend to travel to ensure compliance with their various licensing laws. Digital licenses are not accepted. The following practices are used to ensure the customer is presenting a facially valid license at the time of rental. 

Customers traveling to the United States and Canada from another country must present the following:

• Their home country driver’s license that is valid, unexpired and includes a photograph, and

• If the home country license is in a language other than English (or French, for rentals in Canada) and the letters are English (i.e. German, Spanish, etc.) an International Driver’s Permit is recommended, but not required, for translation purposes in addition to the home country license.  

• If the home country license is in a language other than English and the letters are not English (i.e.alphabet is not an extended Latin-based alphabet like German or Spanish but is Russian, Japanese, Arabic, etc.) an International Driver’s Permit is required. 

• If an International Driver’s permit cannot be obtained in the home country, another professional, type-written translation may be substituted.  In either case the home country license must also be presented.

• Customers may not rent a vehicle solely with the International Driver’s Permit.  The International Driver’s Permit is a translation of the individual’s home country license and is not considered a license nor is it considered valid identification.

• In some US locations, customers not holding a US driver’s license may be asked to provide additional documentation.  Examples of this may include a valid passport or, in certain states (AZ, CA, CO, NM, TX) a valid Mexican voter registration card and/or inbound and outbound travel documentation.
   
• In some Canadian locations, customers not holding a Canadian driver’s license may be asked to provide additional valid government-issued documentation.  Examples of this may include a valid passport.

Other requirements

• Photocopies of Driver’s Licenses are not accepted

• “Learner’s Permits” are not accepted.

• Any license which, on its face, restricts the licensee to the use and operation of a vehicle equipped with a form of a breathalyzer apparatus is not accepted.

• Temporary Driver’s Licenses may be refused if the renting location is unable to otherwise verify the customer’s identity or verify the authenticity of the temporary license.  Additional Government-issued identification may be required.

Personal Accident Insurance - Personal Effects Coverage - THE PURCHASE OF PERSONAL ACCIDENT AND PERSONAL EFFECTS INSURANCE (PAI-PEC) IS OPTIONAL AND OFFERED AT THE TIME OF RENTAL FOR AN ADDITIONAL DAILY CHARGE. IT IS NOT REQUIRED TO RENT A VEHICLE. IF ACCEPTED, PLEASE READ THE CERTIFICATE OF INSURANCE WORDING CAREFULLY FOR A FULL DESCRIPTION OF THE COVERAGE AND EXCLUSIONS RELATED TO PAI-PEC. If accepted, the PAI contained in the policy provides renter and renter's passengers with accidental death, dismemberment, and accident medical expenses and ambulance expense benefits. The PEC contained in the policy insures the personal effects of the renter, additional drivers, or anyone who is travelling with the renter against risks of loss or damage. Benefits are payable in addition to any other insurance coverage the renter or passengers may have. This is a summary only. PAI-PEC is subject to the provisions, limitations and exclusions of the PAI-PEC policy underwritten by AIG Insurance Company of Canada. The purchase of PAI-PEC is optional and not required to rent a car. The coverage provided by PAI-PEC may duplicate the renter's existing coverage. Enterprise is not qualified to evaluate the adequacy of the renter's existing coverage, therefore the renter should examine his or her personal insurance policies or other sources of coverage that may duplicate the coverage provided by PAI-PEC. The PAI-PEC for this branch is 6.99 CAD per day.

The following forms of payment are accepted at the end of the rental.

• VISA®
• MasterCard®
• American Express®
• Debit Card
• Money Order

Please read the Renter Requirements Policy for details pertaining to deposits and general rental requirements at this location. Additional authorizations from your account will be obtained to cover the cost of the rental charges. This location is not responsible for any overdraft fees incurred.

Renter may purchase Roadside Assistance Protection (RAP) from Owner for an additional fee. If Renter purchases RAP, Owner agrees, subject to the actions that invalidate Damage Waiver, to contractually waive Renter’s responsibility for the cost to provide 24/7 roadside assistance (where available) which includes replacement of lost keys (including remote entry devices), flat tire service (if no inflated spare is available, the vehicle will be towed. Cost of a replacement tire is not covered by RAP), lockout service (if the keys are locked inside the vehicle), jumpstarts, and fuel delivery service for up to 3 gallons (or equivalent liters) of fuel if Vehicle is out of fuel. Roadside Assistance Protection services are only available in the United States and Canada. If Renter does not purchase RAP, or RAP is invalidated as set forth above, roadside assistance will be available, but standard charges will apply. RAP does not apply in Mexico. For roadside assistance call 1-800-307-6666.

We look forward to serving you. Face coverings or other personal protective items may be required by local or state authorities in order to transact business. Please review local guidelines at your destination to ensure you are prepared upon arrival at our location. For information on our readiness, please see the Covid-19 link at the top of our website.

All renters and additional drivers must be 25 or older and have a major credit card not linked to a checking account and a valid drivers license. For some Exotic vehicles, Renter must provide proof of a full coverage, transferrable auto insurance policy in their name with sufficient coverage for vehicle rented. Drivers licenses are accepted from any USA state or territory, from a Canadian province or from an international country. Licenses from outside the USA or Canada also may require an international drivers permit. International drivers permits are valid only if presented with the original local license. Individuals with learners permits are not eligible to rent.This is only a summary. For additional details, please reference the Drivers License Information Policy.

AGE 

Renters must be age 25 or older

NON CREDIT CARD DEPOSITS 

Debit Cards are not accepted at the time of rental, but may be used at the end of a rental to pay for the final charges.

DEPOSIT AMOUNTS 

An authorization of 300.00 - 2000.00 CAD above the cost of the rental will be taken and the funds will not be available for your use until after the vehicle has been returned. Cash, prepaid cards, debit cards and money orders are not an acceptable form of rental deposit.  Once a reservation is received, the local branch should reach out to customers within 48 hours to confirm details and pricing of the rental.

At the time of rental, disembarking renters will be asked to provide a credit card or debit card with funds to cover the Estimated Total for the rental and a deposit of up to $850. The deposit amount will not be available for use by the renter and/or refunded to the renter until after the vehicle has been returned. 

Debit cards are accepted at the time of rental under the following conditions:

• The name and address shown on the renter's driving licence must match their current home address;

• The address must be within 50 km of the rental branch OR the renter's driving licence is from the same province where the rental branch is located;

• Renters must present two of the following items, each of which must indicate the renter's current home address: a utility bill, mobile phone bill, payslip, an original declaration page from an active car insurance policy. Utility bill(s), mobile phone bill(s) and payslip(s) must be originals and dated within 30 days.

Other than the renter's spouse or domestic partner, no other additional drivers are allowed.

You will need a valid credit or debit card in your name when you start your rental.  If a credit or debit card is required to proceed with check-in, please enter it now.  If it is optional, you can choose to add your credit or debit card now or provide it in person when you start your rental.  Payment will not be processed until you arrive to pick up your rental.  The amount taken will be dependent on factors including but not limited to estimated amounts owed under the Rental Contract, the purchase of optional protection products, size of vehicle or fuel purchase or other separately negotiated terms with a third party to pay for all or part of the rental bill.  You will remain responsible for all charges not paid by a third party, such as vehicle upgrades, optional products or extra rental days beyond those specified by the third party. If you have any questions, please contact the rental location ahead of your arrival.

Our TollPass Program is our electronic toll collection program which allows our renters to drive through electronic toll lanes and pay tolls electronically, without having to stop and pay cash. In addition, many toll plazas have converted to all electronic tolling and removed the option for travelers to stop and pay cash at toll plazas.

The TollPass Program is offered in different ways, depending on where you rent. Visit the websites below for more information.

• Northeast US including regions in the Midwest:

https://www.enterprise.com/en/help/faqs/car-rental-toll-pass/northeast-united-states.html

• Chicago Metropolitan Area:
https://www.enterprise.com/en/help/faqs/car-rental-toll-pass/chicago.html

• Golden Gate Bridge and Northern California Bay Area:
https://www.enterprise.com/en/help/faqs/car-rental-toll-pass/northern-california.html

• Southern California:
https://www.enterprise.com/en/help/faqs/car-rental-toll-pass/southern-california.html

• CO, FL, TX, NC, GA, WA, PR, and Ontario Canada:
https://www.enterprise.com/en/help/faqs/car-rental-toll-pass/colorado-florida-texas-north-carolina-georgia-washington-state-puerto-rico-and-ontario-canada.html

• Louisville KY:
https://www.enterprise.com/en/help/faqs/car-rental-toll-pass/louisville.html

To view our entire coverage map, go to https://www.enterprise.com/en/help/faqs/car-rental-toll-pass.html and click on Coverage Map.

TollPass products not available at all locations or at locations operated by a Licensee. Please refer to your rental locations policies and/or offerings for toll products to determine availability of TollPass programs.

Due to limited availability, winter tires cannot be reserved, and are based on availability at the time of arrival to the rental location.