Genoa Cristoforo Colombo Airport (GOA) Car & Van Hire

Rental conditions apply to all additional drivers. An additional driver surcharge is applicable to each additional driver at a rate of 5.00 EUR per day exclusive of VAT and airport/railway fees (where applicable).

CUSTOMER MUST PARK THE VEHICLE IN THE LOCATION PARKING IN A SAFE AND CORRECT POSITION, REMARK THE MILEAGE AND THE FUEL LEVEL ON THE RENTAL AGREEMENT COPY, BRING THE KEYS TO THE LOCATION AND DROP THEM INTO THE DROP-OFF BOX TOGETHER WITH THE CONTRACT PAPER COPY. IN CASE OF ACCIDENT, CUSTOMER IS REQUIRED TO MAKE A WRITTEN REPORT DESCRIBING CLEARLY HOW THE FACT HAPPENED AND THE DATA OF EVENTUAL COUNTERPARTS INVOLVED. THIS REPORT MUST DROPPED INTO THE BOX TOGETHER  WITH THE KEYS AND THE CONTRACT.

AGE REQUIREMENTS — YOUNG DRIVERS
Mini to Economy car groups are available to renters aged 19 years and above.
Compact and Intermediate car groups and cargo vans are available to renters aged 21 years and above.
Full Size vans and Standard car groups are available to renters aged 25 years and above.
Luxury car groups are restricted to renters aged 27 years and above.

A young driver's fee of 22.00 EUR, excluding VAT and airport/railway fees (where applicable), applies to renters aged 19 to 21 years.
A young driver's fee of 11.00 EUR, excluding VAT and airport/railway fees (where applicable), applies to renters aged 22 to 24 years.

The young driver's fee does not apply to renters aged 25 years or older.

There is no maximum age limit to rent in Italy.

On completion of the booking, it is recommended to carefully check the local Terms and Conditions.

Vehicles can be driven in all countries of the European Union, plus Norway, Switzerland and the United Kingdom. No additional charges apply for cross-border travel. Prior authorisation to leave the country with the vehicle is not required. Returning the vehicle in another country without prior authorisation will incur a penalty charge of 2000 EUR plus VAT and surcharges. An administration fee of 24,40 EUR will be charged for tolls and traffic violations.

Damage Waiver (DW) is included in the reservation. It reduces the costs associated with damage of the vehicle subject to the terms and conditions of your rental agreement.
The applicable excess amounts are:

Mini and Economy: 1200 EUR
Compact Manual: 1500 EUR
Compact Automatic and Wagon, Compact SUV, Intermediate, Standard Wagon: 1700 EUR
Passenger Van and Luxury Wagon: 2000 EUR

In cases of driver negligence or in violation of applicable laws, road regulations of the country where the vehicle is being driven, CDW coverage is invalid. In these cases, the renter will incur the entire financial loss suffered by the Lessor.

Delivery and collection service is available on request. You can kindly contact our Reservation Centre by calling the following number +39 02 43020 1 or using the email address booking@locautorent.it.

All rentals where the vehicle is not returned to the same location as pick-up will be subject to a one-way fee. Domestic and international one-way rentals are permitted to selected locations and must be pre-booked or authorised at the time of pick-up. The one-way fee varies based on car category, location and pick up date. The exact amount of the one-way fee will be displayed during the reservation process when entering the dates, desired route and car category.

All vehicles are delivered with a full tank of petrol and must be returned in the same condition. If the vehicle is returned with less than a full tank, in addition to petrol shortage an extra charge of 35.00 EUR plus railway or airport fees and VAT for refueling service will apply.

ACCEPTED CREDIT CARDS
The following credit/debit cards are accepted: American Express, MasterCard, Visa and UnionPay. Maestro, Bancomat, pre-paid or rechargeable cards are not accepted. For Luxury car groups, only credit cards will be accepted. The card must be in the main driver's name and must have enough available credit limit to cover the deposit amount.

ACCEPTABLE METHODS OF PAYMENT
All major credit cards/debit cards are accepted, as well as vouchers. Cash is not accepted.

DEPOSITS
All customers are required to place a deposit, taken in the form of a credit card/debit card. The deposit is based on an excess amount of 400 EUR and 100 EUR for fuel. Purchasing "Don't Worry Coverage" will result in a lower deposit. The deposit of 500 EUR applies to all customers, except to those who purchase the "Don't Worry Coverage" package with the total deposit amount set at 100 EUR. 

ENTERPRISE RENTAL LOCATIONS DO NOT PROVIDE DIRECT ROADSIDE ASSISTANCE TO THE CUSTOMER. THIS SERVICE IS HANDLED BY AN ITALIAN ROADSIDE ASSISTANCE COMPANY (ACI GLOBAL) ON BEHALF OF ENTERPRISE. THIS SERVICE IS AVAILABLE 24/7. FREE TOLL ASSISTANCE NUMBER (ONLY WITHIN ITALY) 800.020.670. INTERNATIONAL ASSISTANCE NUMBER +39.02.66165125. ROADSIDE ASSISTANCE IS PROVIDED WITH THE RENTAL IN CASE OF MECHANICAL BREAKDOWN NOT DUE TO DRIVER NEGLIGENCE OF WILLFUL MISCONDUCT. CUSTOMERS HAVE THE OPTION TO PURCHASE ROADSIDE PLUS WHICH INCLUDES FREE TOWAGE IN CASE OF ACCIDENT. ROADSIDE PLUS IS AVAILABLE FOR AN ADDITIONAL CHARGE OF 2.00 EUR PER DAY PLUS AIRPORT/ RAILWAY FEES. WITH BOTH ROADSIDE ASSISTANCE AND ROADSIDE PLUS THE CUSTOMER WOULD BE RESPONSIBLE FOR THE COST OF THE TOWING IF BREAKDOWN OR ACCIDENT WAS A RESULT OF DRIVER NEGLIGENCE OR WILLFUL MISCONDUCT.

RENTER REQUIREMENTS
DRIVING LICENCE REQUIREMENTS. A valid driving licence held for a minimum of one year is mandatory. The driving licence must be valid for international use; otherwise the national licence must be fully translated by an embassy or by an equivalent authority and must be readable in Latin characters. The photo is mandatory and must be accompanied by a document of identity, always readable in Latin characters, where the home address is indicated. The national licence, the translation and the passport must be under the same name and must be produced at the same time.

CUSTOMER QUALIFICATION. In the event that the customer does not have the proper requirements for qualification, including in particular: 1. Does not have a credit/debit card in his name 2. Attempts to provide an Electron card, Maestro, Bancomat, prepaid and/or rechargeable cards 3. The credit/debit card does not cover the deposit and the cost of any additional services; 4. Is not in possession of a valid driving licence for at least one year 5. Does not have a valid driving licence for international use (for foreign citizens) 6. Is less than 19 years (the minimum age for driving) or has booked a car group not compliant with the company rental age policy. 7. Refuses to provide address and availability details 8. Refuses to provide home's address and e-mail address NO REFUND WILL BE DUE ON THE BOOKING; eventual prepaid amounts will be retained as penalties. Enterprise always reserves the right - at its sole discretion - to ask for a second credit card or to decline the rental when the guarantees offered by the customer are not considered sufficient, or any other major issues make the customer not eligible for rental.

Upon the United Kingdom leaving the European Union (EU) the requirements for UK driving licence holders driving in EU member states may change. Please check requirements before travelling. Government advice may be found at https://www.gov.uk/driving-abroad.

There is a requirement in certain parts of Italy from November to April to have snow chains in the vehicle or to have winter tyres installed on the vehicle. This requirement applies regardless of the current weather conditions. Before you pick up your car, please check if your travel route is subject to this regulation. Visit the websites of POLIZIA DI STATO or AUTOSTRADE for more information. Standard snow chains or textile snow chains will be provided without any additional cost in all locations from 15th November until 15th April. Throughout the year, excluding the period from 15th November until 15th April, snow chains/textile snow chains will be available on request with an additional cost of 4 EURO per day, Airport and or Railway fees where applicable and VAT included up to a maximum of 32 EURO per rental. A 100 EUR fee will be charged for lost or damaged snow chains year round.
Vehicles equipped with winter tyres may be available at the time of rental for an additional fee, please ask staff when you show up to pick up the rental vehicle.